Professional Development and Consultancy
I can provide training to a wide variety of community services to guide them towards working with people in a more trauma-informed way, as the impacts of trauma can be far reaching, affecting the way people of all ages interact with others, including community services. Gaining a better understanding of the people who need to access various services is likely to lead to these services being more effective.
The principals that are included in this training focus on understanding how mistrust develops early in life and can continue to affect relationships throughout a person’s entire life, from childhood to adolescence through to adulthood. This mistrust can make it difficult to build relationships with these clients and can often trigger a defensive reaction from the professionals trying to support them. This training will focus on recognising when a client is stuck in a place of ‘Blocked Trust’ and how to remain in a non-judgemental and empathetic state so as to see beneath the behaviour the client is exhibiting to the adversity they are likely to have experienced which has led to this response. We need to be asking ourselves the question, “What happened to you?” in order to better understand the way they have learned to operate in the world. Often we can be left feeling blamed by these clients for something, yet understanding that ‘Blaming Others’ is a shield they have developed against feelings of shame helps us to stay motivated to continue to try and understand and support these people as best as we can.
This training provides strategies based on the PACE model for working through difficulties with clients in a way that will foster the development of trusting relationships, the foundation upon which this work sits. Alongside this, mindfulness-based techniques are included so that we gain more awareness of our own triggers and automatic responses to situations, including the feelings that arise for us, and how we can simply observe these and continue to provide a trauma-informed service. This training will also focus on the importance of self-care.
Following on from the Professional Development, I can provide private consultations focused on working with individual clients and how to better understand their story and build a trusting relationship with them that will foster better engagement and a more effective service being delivered. Some of the services where such training is likely to have a positive impact include mentoring, social work and healthcare agencies.